Privacy Policy

1. Introduction & Corporate Identity

Materex Special Dish Ventures ("Materex Bakery", "we", "our", or "us"), operating under Zubitex Foods with its production facility located at No. 5 Bakery Close, Rumukwuchi, Shell Pipe Line, Port Harcourt, Rivers State, Nigeria, is dedicated to upholding the highest standards of data protection and individual privacy.

This Privacy Policy explains how we collect, store, utilize, and protect your information when you visit our website (materex.com.ng), interact with our wholesale ordering channels, submit job applications, or message us via WhatsApp and Email. We comply with the Nigeria Data Protection Act (NDPA) and applicable Nigerian data privacy frameworks.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

• Direct Customer & Vendor Enquiries: Your full name, telephone / WhatsApp phone number, commercial business name, delivery address within Port Harcourt or Rivers State, and bread order quantities.
• Career & Vacancy Applications: When applying for open positions (Production Manager, Baker, Cashier, Factory Workers), we collect your name, phone number, email address, residential address/locality, educational qualification, years of bakery experience, shift flexibility, accommodation requirements, and candidate background summary.
• Automated Browsing & Device Information: Technical telemetry including browser type, operating system, referring URL, time spent on pages, and general regional geolocation (such as Port Harcourt or Rivers State) collected via cookies and analytics scripts.

3. Google Tag Manager & Google Analytics Tracking

We use Google Tag Manager (Container ID: GTM-KKM738J6) and Google Analytics to monitor and improve our website performance, assess customer browsing patterns, and ensure seamless user flows for bread ordering and job applications.

What Google Analytics Collects: Google Analytics collects anonymous and aggregated usage metrics, including pages visited, session duration, device viewport sizes, referral sources, and approximate geographical location. It does not collect banking credentials, debit card numbers, passwords, or confidential identity details.

IP Anonymization & Aggregation: Analytics metrics are compiled into aggregate statistical reports that help our production and logistics teams understand customer demand in Port Harcourt.

Opting Out: You can prevent Google Analytics from tracking your visits by adjusting your browser cookie settings or by downloading and installing the official Google Analytics Opt-out Browser Add-on.

4. Cookies & Local Storage

Our website uses standard cookies (small text files stored in your web browser) to preserve interface preferences, remember navigation state, and gather aggregate performance metrics. You can instruct your browser to refuse all cookies or to alert you when a cookie is being set.

5. How We Use Your Information

We use personal data strictly for legitimate business and recruitment purposes, including:

• Fulfilling daily fresh bread orders and dispatching supplies to vendors, retail kiosks, schools, and eateries across Port Harcourt.
• Screening, contacting, and scheduling interviews for applicants seeking employment at our Rumukwuchi bakery facility.
• Responding promptly to customer service inquiries, trade distributor requests, and allergen questions.
• Maintaining the security, performance, and operational integrity of materex.com.ng.

6. Data Sharing & Non-Disclosure Guarantee

We do not sell, rent, lease, or trade personal customer or applicant information to third parties. Data is shared only with internal management personnel responsible for bakery operations, dispatch, and human resources screening. WhatsApp communications are transmitted securely over WhatsApp's encrypted platform in accordance with Meta's privacy protocols.

7. Retention & Security Measures

We implement appropriate administrative and technical safeguards to prevent unauthorized access, loss, or alteration of your personal data. Recruitment applications are maintained securely and reviewed strictly by authorised management staff.

8. Contact Us & Data Rights

Under Nigerian data protection legislation, you have the right to request access to, correction of, or deletion of your personal data held by us.